Tag Archives: health literacy

Patient Portals: Part 3 – The Future of Portals

By | December 5, 2019

Welcome to the final post in our series on patient portals – an attempt to imagine the future. Part 1 of this series summarized the latest data on who is using portals. Part 2 explained some of the barriers to use as well as what factors increase use. Evidence of Increased Patient Engagement and Other… Read More »

Patient Portals: Part 2 – What Factors Affect Patient Use?

By | November 22, 2019

In Part 1 of this series, I summarized the latest data on who is accessing patient portals and for what purposes. In this post, I discuss the facilitators and barriers to patient portal use. General barriers to patient portal use Let’s start by discussing barriers to portal use. Patient portals have generally not been created to… Read More »

Patient Portals: Part 1 – Who Is Using Portals, and For What?

By | December 2, 2019

Providers’ portal usage rates have been high for some time. While many patients have access to a portal, routine use is less common. In this three-part series, we will explore several questions: Who is using portals? What are the factors that prevent or facilitate the optimal use of portals to engage patients in their care?… Read More »

An exercise in frustration: Barriers to obtaining healthcare information online

In a graduate course this semester (at the Temple University College of Public Health) on Healthcare Quality and Safety, one of the assignments is to explore the internet to learn about how consumers/patients without specific healthcare knowledge might get information on quality of care.  When students enter “consumer healthcare information” in Google, the first result… Read More »