Author Archives: Emily Gillen, Robin Duddy-Tenbrunsel, and Gabriel Miller

About Emily Gillen, Robin Duddy-Tenbrunsel, and Gabriel Miller

I am a PhD health services researcher, with a background in economics, and experience in the implementation and evaluation of various health care delivery and financing models. My interests include alternative payment models and delivery system reform, commercial and Medicare Advantage plans, and the employer-sponsored insurance market. I have conducted analyses on the individual market and the Affordable Care Act and studied the effect of insurance benefits on utilization and outcomes. I am passionate about how incentives can be created, and information tailored, to facilitate better decision making in the health care system.

Limited Internet Access in Underserved Communities Could Drive Disparities in Telehealth Utilization

By | November 7, 2022
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Telehealth–the ability for providers to care for patients using computers, tablets, or smartphones–has the potential to expand access to healthcare by allowing people to interact with providers remotely. However, there are disparities in access to the technology that makes it possible to use telehealth. For example, in analyzing Census data on availability of widely used… Read More »

Surprise Billing: Why Provider Contracting May Matter to You

By | August 27, 2020
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Provider contracting may sound dull, but it can have big impact on patients. Contracting may not be the first thing you think of when choosing a provider or facility. It may also not be something you have a lot of control over. But because of surprise billing, provider contracting can have a big effect on… Read More »

Medicare Advantage and Reimbursement to Address Social Risk Factors

By | June 22, 2020
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We don’t always think of health insurers as communicators. However, when insurers set reimbursement rates, they provide information that directly influences service delivery. When payors reimburse for certain services, they are informing providers these services are valued and providing these services is encouraged. When payors do not reimburse for services, or reimburse at lower rates,… Read More »

Born in a Crisis: How COVID-19 May Change the US Health Insurance System

By | June 4, 2020
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Like the rest of society, the US health insurance system is going to change in the wake of the COVID-19 pandemic. The question is whether changes will be made deliberately, through policy actions, or reactively, through the markets. The American health care system has been at the forefront of the COVID-19 crisis in more ways… Read More »